Privacy Policy

When you place an order with us, you provide your personal information. By registering and completing your purchase, you consent to us storing and using your data to fulfill our agreement with you. In accordance with the GDPR regulations, you have specific rights regarding the information we store. For more details, please read our full Privacy Policy.

Handling of Personal Data
On May 25, 2018, the GDPR (General Data Protection Regulation) came into effect, ensuring consistent privacy protection rules across Europe. GDPR replaced the Personal Data Act, holding organizations accountable for the handling of customer data.

Aframeposter is responsible for processing the personal information you provide as a customer. We are committed to securing your data and using it only as necessary to fulfill our business agreements. We do not share personal data with third parties, except as outlined below.

What Information We Collect and Why
When you shop at Aframeposter, we collect the following personal information:

• Name
• Address
• Email
• Order History
• Phone Number
• IP Address
• Payment Information

If you sign up for our newsletter, we collect your email address.

For consultation requests, we collect the information you provide, with only your email address being mandatory to respond. We will delete your information once the case is closed.

If you apply to become an artist at Aframeposter, we collect the data you provide in the application form.

When you visit our site, we collect certain data using cookies and other analytics tools. For more details, please refer to our cookie policy here.

How We Share Your Information
We only share your data in the following situations:

• Shipping: We share your name, address, phone number, and email with our shipping partners (DHL, Bring, FedEx, Schenker, Ryska Posten, and Postnord) to fulfill your order and provide delivery notifications.
• Payment Providers: We share necessary details (name, address, email, phone number) with our payment providers (Klarna, PayPal, and Woocommerce payments) to complete the purchase securely and prevent fraud.
• Newsletter: If you subscribe to our newsletter, your email address will be stored by Mailchimp, our email service provider, for sending updates and promotions. You can unsubscribe at any time.
• Printing Company: We share address details with our printing company to process and ship your order.
• IT Partners: We work with third-party web developers, Google (Gmail), and Hostinger to support our online platform and business systems. You can review their privacy policies for more information here.
• Cookies: We use cookies and analytics tools like Google Analytics, Facebook Pixel, and Hotjar to improve your experience. Please see our cookie policy for more information.
• Consultation: Information provided during consultations is stored only to complete the case. It is deleted once the case is closed.
• Artist Applications: Information submitted when applying to be a creator is retained for up to 2 years and is not shared with third parties.
• Marketing: We may share your personal information with marketing services like Google, TikTok, and Facebook to personalize your experience on our site.

How Long We Keep Your Personal Information
We will only retain your personal information as long as necessary for each purpose. In most cases, we delete your information once the purpose is fulfilled. However, we may retain certain data if required for legal obligations, such as compliance with the Accounting Act.

Your Rights
You have the right to access the personal information we hold about you and request updates or corrections if necessary.

You also have the right to request the deletion of your information at any time, except in cases where we are legally required to retain it (e.g., under the Accounting Act).

Questions or Complaints
If you wish to exercise any of your rights or have questions about how we process your personal information, please contact us. info@aframeposter.com